Nothing frightens many Social Media managers like complaints. Public rebukes and stories of poor service, complaints on Social Media can lead customers to take their business elsewhere and undermine months of work. With the spectre of brand damage lurking many managers write off all complainants as problem customers or internet trolls. Whilst some may fit … Continue reading
Category Archives: Social Media
Make the Most of Your Email Broadcasts with a Social Media Boost!
The Basics of Facebook Privacy
Ever worried about keeping up with the changes to Facebook and making sure your profile stays private? This great infographic takes you through the basic of what you need to know to protect yourself. Continue reading
The State of Mobile 2013
A very comprehensive assessment of the state of mobile communications in 2013 with some remarkable insights. Who knew 32% time spent on mobile devices was playing games? Continue reading
Infographic- Facebook or Google+, which one is a better fit for your needs?
Thanks to the team at Social Annex for this great infographic! Continue reading
Great ideas for Content Marketing on a Budget
How many of these ideas have you put into practice? Some very interesting thoughts from Crawford and O’Brien Continue reading
What can Social Media do for your SME?
Do you use Social Media for your company? Yes? No? A little? Have you dabbled and lost interest, or did it all just seem too much? Many small business owners are still unsure how to approach Social Media and whether it has anything to offer their companies. This is compounded by unfamiliar technology and terminology … Continue reading