Nothing frightens many Social Media managers like complaints. Public rebukes and stories of poor service, complaints on Social Media can lead customers to take their business elsewhere and undermine months of work. With the spectre of brand damage lurking many managers write off all complainants as problem customers or internet trolls. Whilst some may fit … Continue reading
Category Archives: Marketing
A Marketer’s Guide To The Changing Email Landscape
We all know that our marketing channels continually evolve and that sometimes it can be tough to keep up. So we love this handy infographic from the team at KISSmetrics taking you through the essentials of the marketer’s old friend Email. Enjoy! Continue reading
The Environmental, Building and Home Improvement Sectors at Your Fingertips
Are Your Emails Ready for the Mobile Era?
Freshly Updated Finance and Accountancy Data for Your Marketing Campaigns
Find Your Affluent Customers this Christmas with Data from Wyvern DM
Exclusive to Wyvern. Barbour ABI-The Definitive Decision Makers List for the Construction Industry
Digital Marketing-Rich Media a Key Tactic for Luxury Brands
The State of Mobile 2013
A very comprehensive assessment of the state of mobile communications in 2013 with some remarkable insights. Who knew 32% time spent on mobile devices was playing games? Continue reading
Great ideas for Content Marketing on a Budget
How many of these ideas have you put into practice? Some very interesting thoughts from Crawford and O’Brien Continue reading
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