We are looking for a Telesales Executive to join our friendly team. If you know anyone looking for a job in the Ely area who would be interested, ask them to get in touch! Full details here:http://goo.gl/5OhKiv Continue reading
Author Archives: natasharutterford
Wyvern Make the Finals Again!
Following our success in 2013 we are pleased to announceWyvern are through to the finals of the Ely Standard Business Awards 2014! Categories: Customer Service Award-Wyvern DM Commercial Business Person of the Year-Jonathan Carter, Technical Director, Wyvern DM Well done to all the team who made this possible! The winners will be announced in Ely Cathedral’s … Continue reading
Social Complaints; Crisis or Opportunity?
Nothing frightens many Social Media managers like complaints. Public rebukes and stories of poor service, complaints on Social Media can lead customers to take their business elsewhere and undermine months of work. With the spectre of brand damage lurking many managers write off all complainants as problem customers or internet trolls. Whilst some may fit … Continue reading
Affluent UK Travellers – Exclusive to Wyvern DM
A Marketer’s Guide To The Changing Email Landscape
We all know that our marketing channels continually evolve and that sometimes it can be tough to keep up. So we love this handy infographic from the team at KISSmetrics taking you through the essentials of the marketer’s old friend Email. Enjoy! Continue reading
European Senior Decision Makers Email Data
The Big Personalisation Opportunities of Big Data
Let’s Get More Intelligent with Your Data!
9 Common Misconceptions About CRM
Nothing seems to collects myths and misconceptions quite like CRM. Maybe because you can do so much with it there is an automatic assumption that CRM must be hard/expensive/mindboggling. (Delete as applicable!). Here are some of the biggest myths we have come across in our time working with CRM. 1. It’s Expensive Not all providers … Continue reading